We sincerely hope you will be satisfied with your purchase from Felicia’s World. If a product in your order is incorrect, arrives damaged or is missing, please contact customer service within 14 days of receipt of the order so that we can work with you to make it right. Unfortunately we will not be able to replace, reship or refund if we’re not notified within those first 14 days. Please contact us before returning a damaged item so we can provide additional instructions and expedite your return process. An identical (when available) replacement item will be sent to you at no additional cost upon documentation of the damaged item, or its return to us.
Due to copyright laws, patterns, templates, and books may not be returned for a refund.
All sales of digital products are final.
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